Night calls nobody answers
An ad that rings at 2 a.m. with nobody picking up wastes money and hands the customer to the next plumber. We tie emergency ads to your on-call hours, and send after-hours callers to a form that promises a callback.
An overnight burst pipe in a Bronx walk-up and a planned bathroom redo in Astoria need two different ads, two different pages and two different phone scripts.
New York plumbing calls come from building owners, supers and homeowners across the boroughs, Jersey City and Newark. HeyLead runs your Google search ads and your map listing, and tracks each call back to the ad that rang. You see dollars spent and jobs booked. Your master plumber license and the work itself stay with your company.
What we do
Four pieces, built around the truck, the building and the hour of the call.
Pages and listings that appear when people nearby search Google for what you do.
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Paid search ads that reach people searching right now, reported against the calls and bookings they produce.
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Facebook and Instagram ads for offers that need reach, including ads shown again to people who visited your site.
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Pages built to turn a visit into a call, form or booking.
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Call and form tracking, so you can see which ad or search produced each lead.
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Optional link to your customer system, so signed work flows back into your reports.
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Who we work with
A Brooklyn plumbing company that answers emergency calls for brownstones, walk-ups and small apartment buildings.
A Queens or Bronx plumber who serves two-family owners and wants fewer price-shoppers and more booked repairs.
A master plumber who works with building supers and managing agents on risers, drains and water heaters.
A Jersey City or Newark plumber licensed in New Jersey who covers older houses and multifamily buildings.
The local picture
Your market
Plumbing in New York is sold to two kinds of buyers. One is a homeowner with a two-family in Ridgewood or a house in Astoria, who finds you on Google.
The other is a building super or managing agent, who usually wants a company that has worked in similar buildings and can show a license and insurance. Both deal with old pipe.
Many older buildings still have cast iron drains and steel supply lines, and shared risers mean one leak can reach several apartments. In the combined-sewer parts of Brooklyn and Queens, heavy rain can push water back into basements.
Winter adds frozen lines. Then there is the truck. Bridges, tunnels, tolls and alternate-side parking make a job across the river cost more time than the map suggests.
Your customers
Emergency calls and planned jobs need separate ads. Emergency searches sound like burst pipe, sewer backup or no hot water. Those people want a phone number and a fast answer, so the ads run only in the hours you can send a van.
Planned searches sound like repipe, bathroom renovation or water heater replacement. Those buyers compare, so the page needs your license, your insurance and an easy way to ask for a quote.
We do not chase do-it-yourself searches, job seekers or areas your crew cannot reach in a reasonable drive. A monthly report in dollars shows spend, calls and booked jobs, split by emergency and planned.
Our approach
We build the account around your trucks, not the whole map. First, we mark the boroughs and Jersey neighborhoods your crews reach on a normal day, and leave out the ones that eat an hour in traffic.
Next, we set up your Google Business Profile (the listing that shows on the map) with the right hours and service areas. Emergency ads go live only when your dispatcher is on. A tracking phone number records each call, so we know which ad produced it.
Planned-job ads send people to a page for that job, like a water heater swap or a repipe. You tell us which calls turned into jobs, and the budget moves toward the work that pays.
Unpaid Google ranking takes months to grow.
About the area
Older buildings with cast iron drains and steel supply lines, combined-sewer neighborhoods in Brooklyn and Queens, and co-ops and condos with shared risers
Licenses you show on your page
New York City licensed master plumber (Department of Buildings), and the New Jersey plumbing license on that side, which stay with the client.
Common mistakes
An ad that rings at 2 a.m. with nobody picking up wastes money and hands the customer to the next plumber. We tie emergency ads to your on-call hours, and send after-hours callers to a form that promises a callback.
A job in Newark at rush hour can cost half a day from a Brooklyn shop. Ads set to the whole region bring calls you will turn down. We set the map around the areas you can serve and check the call log to prove it.
Supers and managing agents often ask for your license number, insurance certificate and past building work before they ask the price. A page that shows these up front saves time and filters out people who were never going to hire you.
How it works
You tell us which boroughs and Jersey towns your crews can reach. We trim the map to match and add the streets you avoid at rush hour.
Emergency work gets call-first ads and pages. Planned work gets pages with photos, scope and a quote form.
Every ad uses its own phone number, so a burst-pipe call and a repipe call never blur together in your reports.
You tell us which calls became jobs. Each month we shift spend toward the areas and job types that book, and cut the rest.
Searches
These are the searches your pages and ads are built around, and what each person is trying to do.
| They search | What they want |
|---|---|
| burst pipe Brooklyn | Emergency, needs help now |
| sewer backup plumber Queens | Urgent drain problem |
| no hot water Astoria | Urgent hot water problem |
| water heater replacement Jersey City | Planned job, comparing quotes |
| licensed master plumber Bronx | Buyer wanting proof first |
Testimonials from HeyLead clients
Our company 1800 CLEANER has worked with Martin for over two years now and we can attest he is one of the best. His technical knowledge in the SEO and online marketing space is second to none. But more importantly he cares. He listens and truly empathises with the client. The feeling of support that ensues is truly otherworldly. We have no hesitation in recommending him.
Michael Sweet
CEO, 1800 CLEANER
HeyLead helped us develop SEO ranking on key search terms for our communications marketing platform. They also helped us build, test and manage our paid SEM program. They were very responsive to our specific goals and brought subject matter expertise, saving us a lot of time and effort. They take a very practical results-oriented approach. I highly recommend their services.
Joe Charlson
CEO, CallerReady
FAQs
Plain answers on licenses, night calls and building managers.
No one can fairly claim that title for every plumber. Ask for ad accounts you own, call tracking you can hear, and reports that count booked jobs, not just clicks. HeyLead sets things up that way.
Yes. They use Google like anyone else and search for repair types and building problems. We build pages for them with your license, insurance and the building work you hold. Ad targeting by job title is limited, so the page does most of the work.
Only if someone will answer. Most companies run emergency ads in the hours their dispatcher is working or on call. After hours, callers see a form that promises a fast callback.
In New York City, plumbing is done by a licensed master plumber through the Department of Buildings. On the New Jersey side you need the New Jersey plumbing license. We place your license details on your pages, but they stay with your company and we never hold them.
Yes, if your company does that work. New York City requires periodic gas piping inspections in many buildings, and a licensed master plumber has to do or supervise them. Owners and managing agents search for this on a schedule, so a dedicated page can bring planned work. Check the Department of Buildings site for the current rules.
No, HeyLead works entirely online. We run your campaigns around your service area and join calls by phone or video.