Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of https://www.heylead.com (the "Website") and any services provided by HeyLead ("HeyLead", "we", "us", or "our"). By accessing this Website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or services.

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1. Use of the Website

You agree to use this Website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use of this Website by any third party.

You must not:

• Use the Website in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to systems or data
• Introduce viruses, malware, or harmful code
• Use the Website to transmit spam or unsolicited communications

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2. Services

HeyLead provides marketing strategy, performance marketing, SEO, paid media management, audits, consulting, and related services.

All services are provided subject to:

• Written agreement or proposal
• Scope definition
• Pricing and payment terms agreed separately

Free audits, reviews, or consultations are provided without obligation and do not guarantee specific outcomes or future engagement.

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3. No Guarantees or Promises of Results

Marketing performance depends on many factors beyond our control, including market conditions, competition, client execution, and external platforms.

Accordingly:

• We do not guarantee specific results, rankings, revenue, or lead volume
• Past performance does not guarantee future results
• Any projections or estimates are indicative only

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4. Client Responsibilities

To ensure effective service delivery, you agree to:

• Provide accurate, complete, and timely information
• Grant necessary access to platforms, tools, and accounts
• Respond within reasonable timeframes
• Comply with applicable laws and platform policies

Delays or inaccuracies may impact timelines or performance.

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5. Payments and Fees

Payment terms, fees, and schedules are defined in individual agreements or proposals.

Unless otherwise stated:

• Fees are non-refundable
• Late payments may result in paused services
• You are responsible for third-party costs (e.g., ad spend, tools, platforms)

HeyLead is not responsible for costs incurred directly with third-party platforms.

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6. Intellectual Property

All content on this Website, including text, graphics, logos, and materials, is the intellectual property of HeyLead unless otherwise stated.

You may not:

• Copy, reproduce, or distribute Website content without written permission
• Use our branding, materials, or methodology for commercial purposes

Upon full payment, clients retain ownership of materials created specifically for them unless otherwise agreed.

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7. Confidentiality

Both parties agree to maintain the confidentiality of proprietary, business, or sensitive information shared during the course of engagement.

Confidential information does not include information that:

• Is publicly available
• Was known prior to disclosure
• Is independently developed

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8. Third-Party Platforms and Tools

HeyLead may use or integrate with third-party tools, platforms, or services (e.g., Google, Meta, Calendly, analytics tools).

We are not responsible for:

• Changes to third-party platform policies
• Platform outages or algorithm changes
• Data accuracy from third-party systems

Use of such platforms is subject to their own terms and policies.

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9. Limitation of Liability

To the maximum extent permitted by law:

• HeyLead shall not be liable for indirect, incidental, or consequential damages
• Total liability shall not exceed fees paid to HeyLead in the preceding 3 months
• This includes, but is not limited to, loss of revenue, data, or business opportunities

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10. Indemnification

You agree to indemnify and hold harmless HeyLead from any claims, losses, damages, or expenses arising from:

• Your use of the Website or services
• Violation of these Terms
• Breach of applicable laws or regulations

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11. Termination

Either party may terminate an engagement in accordance with the terms of the applicable agreement. We reserve the right to suspend or terminate Website access if these Terms are violated.

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12. Governing Law

These Terms are governed by and construed in accordance with the laws of the applicable jurisdiction where HeyLead operates, without regard to conflict of law principles.

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13. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Website constitutes acceptance of the updated Terms.

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14. Contact Information

If you have questions about these Terms, please contact:

HeyLead
Email: [email protected]
Phone: 415-420-4059