Home Services & Maintenance · Case Study

Service landers, Search ads and WhatsApp for SG Maintenance Group

How HeyLead stopped sending choke, water-heater and electrical searches to one generic maintenance page, and built a keyword-to-ad-to-lander path that actually produces WhatsApp jobs in Singapore.

+74%
WhatsApp enquiries from Search
first 90 days after launch
-32%
Cost per qualified lead
same media budget
3.1% → 6.8%
Landing-page conversion rate
Search traffic
10
Dedicated service landers
instead of one brochure page
Client
SG Maintenance Group
Singapore
Industry
Home maintenance
Plumbing, electrical, aircon
Market
Singapore
HDB, condo, landed
Work
SEO, Google Ads, landers
WhatsApp as the conversion
The challenge

One page cannot answer ten emergencies

SG Maintenance Group covers plumbing, choke clearing, electrical, water heaters, aircon, gas piping, leak detection, waterproofing and general home work across Singapore.

A homeowner searching "choke clearing Singapore" and a landlord searching "water heater replacement HDB" are not the same job. Sending both to a general maintenance page broke the path from search to WhatsApp.

The brief was simple: high-intent search, a matching Google Ad, a dedicated service lander, then WhatsApp or the form.

What was leaking
  • searchBroad maintenance keywords eating budget that should have gone to choke and water-heater terms
  • webOne brochure URL for ten service intents
  • chatWhatsApp treated as a footer icon, not the conversion
  • query_statsNo way to see which service actually produced jobs
What we shipped

Keyword to ad to lander to WhatsApp

10 dedicated service landers

Plumbing and choke, water heater install and replacement, electrical, aircon, gas piping, leak detection, waterproofing, general home and renovation, swimming pool, water tank cleaning. Each page had the service, the HDB/condo/landed context, and a WhatsApp CTA above the fold.

Google Ads rebuilt by intent

Campaigns and ad groups mapped to those pages. RSA copy for same-day choke, water-heater replacement, and licensed electrical work. Negatives cut "jobs", "course", and DIY queries. Search terms reviewed weekly at first.

Water heater as its own product

Install, replacement, repair, storage, instant and gas heaters stopped living under generic plumbing. The lander and the ads said the same job in the same words.

SEO on the same URLs

Titles, H1s and internal links used Singapore modifiers. The paid landers were allowed to rank. Organic clicks on those service URLs rose 58% in four months.

Results, first 90 days

The path started matching the search

Numbers below are the first 90 days after the service pages and restructured Search campaigns went live, against the prior 90 days on the generic maintenance URL. Same approximate media budget. WhatsApp click and form submit as conversions.

Google Ads
  • Qualified leads +61%
  • Cost per qualified lead -32%
  • Conversion rate 3.1% to 6.8%
  • CTR 4.2% to 6.1%
  • Average CPC -18%
Site and WhatsApp
  • WhatsApp from Search +74%
  • Total site enquiries +49%
  • Water-heater lander conversion 8.1%
  • Choke lander conversion 7.4%
SEO
  • Organic clicks on service URLs +58% in 4 months
  • Impressions +41% on choke and water-heater queries
  • Top-10 keywords on those pages 9 to 27

Directional results from the restructure window. Demand, season and close rate still sit with the business. We report qualified conversations, not a lead guarantee.

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