Emergency searches come from burst pipes, sewage backups, no hot water and leaks, and the caller wants someone soon. Planned searches come from owners replacing a water heater, repiping a house or remodeling a bathroom, and they compare for days.
Symptom searches, like high water bill no leak visible, often turn into slab leak jobs. We keep these offers apart. A good lead is a homeowner in your area with a live problem.
We do not chase do-it-yourself questions, apartment tenants who cannot hire a plumber, or calls outside your range. Reports show booked emergency jobs and planned quotes, with cost per each in dollars.