Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
A duct cleaner can be busy in spring and idle in July, and spend the same on ads in both. Analytics ties calls, forms and online bookings back to the search or ad that caused them, then to the cleans that were actually carried out. You see the cost of each booked job, split by whole-system work, add-ons and commercial buildings.
For duct cleaning companies that want to know which marketing books whole-house cleans and commercial contracts, and which only attracts price-shoppers and coupon hunters.
Context from how your customers search, compare and book.
A duct cleaning call can be a house with a dusty return, a landlord clearing a flat after a tenant, a restaurant manager or a buyer before a move. The sale is a booked slot for a crew. Analytics counts slots filled, not just phone rings, and splits them by building and system size.
Price-shoppers are the main source of noise. Many callers want one number for the whole house and move on. Tracking call length, form details and whether a visit was booked lets you see which sources bring people who commit to a date, and which bring only quote collectors.
Seasons move the numbers. Spring and fall are busy, post-renovation work follows building jobs, and moves cluster around the property calendar. Reports compare the same months year on year and show whether a quiet week is a seasonal dip or a fault in tracking or answering.
Many bookings come from past customers, HVAC partners and households near a recent job. These cannot be traced to an ad. We keep a separate line for them, built from what your office records, so paid and unpaid work are compared without pretending to know more than we do.
A clear, repeatable process built around how duct cleaning customers search and decide.
With your office lead we agree the events: a qualified call, an online booking request, a confirmed slot, a completed clean and, for larger buildings, an accepted quote. System size and building type are recorded so a flat is never mixed up with a school.
Tracking numbers go on pages, the map listing and each ad group. The booking form and any online scheduler send an event with the source and system size. Your main number stays on vans and invoices, and every call rings through to the same phones.
Crews work inside homes and often cannot answer. We log calls missed, calls returned and the delay. A caller comparing three companies usually books the first reply, so this one number can explain a lot about a weak month.
Each month we compare tracked contacts with your schedule and invoices. Value, system size and building type come from your records. Dropped and rescheduled slots are shown, so a source that books easily but loses jobs at the door is spotted.
A short report covers spend, calls, bookings, completed cleans and value by source, with two or three suggested changes. If a form has stopped sending or a number has been disconnected, we flag it that week, not at month end.
See which channels bring real inquiries and new customers
The mechanics behind Analytics for duct cleaning, explained plainly.
Online booking tools often break quietly after a plugin update or a change of calendar. We test the booking path regularly with a real submission and watch for sudden drops in events, so a broken form is found in days and not discovered at the next quiet month.
A busy April and a slow August are normal. We build a baseline from your own history and show each month against the same month before, so ad changes are judged against seasons and not against the previous four weeks alone.
Customers send photos of vents and share addresses. Photos stay in your own system, addresses stay out of reports, call recording is optional after you approve the notice wording and retention follows local data rules. Reports show counts and categories.
Duct Cleaning analytics setup starts at $500 USD one-time. Ongoing monthly reporting and reviews are scoped separately.
What's included
A short plan naming the calls, forms and bookings that count as a real lead or sale for your business.
Tracking set up and tested so each lead is tied to the search or ad behind it.
A simple report layout and a walkthrough so your team can read it without help.
Monthly reviews, extra dashboards and data clean-up are scoped separately. Talk to us for a fit.
Tracking starts counting on the day it goes live, so the first month is about finding leaks. Comparisons get firmer through a full season.
Events are agreed and numbers and forms are installed and tested. You get a first look at calls, bookings and gaps such as unanswered calls on job days or a scheduler that fails on some phones.
Bookings start to match their sources, and dropped or moved slots become visible. The first monthly report suggests what to keep, trim and test, and flags which ad groups bring only quote collectors.
Seasonal patterns appear, along with repeat customers and partner work. Cost per booked clean becomes steady enough to guide spend between whole-system, add-on and commercial work. Some bookings will stay untraceable.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
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