Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
A podiatry diary can look full and still be filled by the wrong visits. Analytics shows which searches, ads and map taps lead to booked assessments, which end as no-shows and which bring problems your clinic does not treat. We set up the tracking and explain the numbers in plain words. Some calls can never be traced, and we say so.
For podiatry owners who want to know what a new-patient assessment really costs and which source brings the heel pain, nail and diabetic foot check visits they want.
Context from how your customers search, compare and book.
A patient with a painful heel often searches on a phone, reads two or three clinic sites over several days and only then calls. The first click and the booking can sit a week apart, so a report that counts only the last click hides the searches that started the journey.
Podiatry runs on two clocks. An ingrown nail wants an appointment today and is usually booked in one call. Orthotics, bunion advice or running gait work are weighed for weeks, with a form, a second visit to the site and a question about referral rules before anyone books.
Some bookings never touch the website. Doctors refer patients, older patients ring the number printed on a card, and diabetic foot checks return through the clinic's own recall list. Analytics has to separate these from paid and organic sources so an advert does not get credit for a referral.
Privacy matters more here than in most trades. A search for fungal nail treatment is health information, and it should never travel into an ad account beside a patient's name. We tag the source of a contact, not the condition, and clinical detail stays inside your patient system.
A clear, repeatable process built around how podiatrists customers search and decide.
We sit with reception and the clinicians and list the events that matter: a booked new-patient assessment, a kept visit, an orthotics fitting, a diabetic recall, a referral received. We write the meanings down so every report counts the same thing, and we agree which details are never stored in marketing tools.
Each source gets its own tracking number or tagged link: the map listing, search ads, the website and printed cards. Forms record the page and the source, not the condition typed in the box. We place test calls before anything is switched on, so the numbers start clean.
Online booking confirmations and the visits your receptionist enters by hand are matched to the source that brought them. For phone bookings, reception adds one tick-box on the booking screen, so the clinic keeps one simple habit and the report stays honest.
In the first weeks we compare a sample of tracked contacts with what reception remembers. If a heel pain call is filed as a new-patient request but turns out to be a pharmacy, we fix the rule. Reports are only useful when the front desk knows them.
Each month you receive a short written summary: booked assessments by source, cost per booked assessment, no-show rate, and which conditions bring repeat visits. We point out what to change, such as moving budget from a weak search to a strong one.
See which channels bring real inquiries and new customers
The mechanics behind Analytics for podiatrists, explained plainly.
Many foot pain searches end in a tap on the call button in the map listing. We use a tracked number there, kept alongside your main number in the listing details, so these calls are counted separately from calls that came from your website.
We configure tags so ad and analytics platforms receive the page type and the source, never the typed condition, name or phone number. Pages about conditions use a restricted setup. Your clinical team keeps notes in the patient system where they belong.
Diabetic foot check recalls and doctor referrals are labelled as their own sources. Without this step, a busy recall week looks like a marketing win, and a quiet ad month looks like failure. The label keeps new-patient cost honest.
Podiatrists analytics setup starts at $500 USD one-time. Ongoing monthly reporting and reviews are scoped separately.
What's included
A short plan naming the calls, forms and bookings that count as a real lead or sale for your business.
Tracking set up and tested so each lead is tied to the search or ad behind it.
A simple report layout and a walkthrough so your team can read it without help.
Monthly reviews, extra dashboards and data clean-up are scoped separately. Talk to us for a fit.
Measurement is only useful once enough contacts have passed through it. The early work is about trust in the counting.
We agree the meanings, add tracking numbers, tag forms and test every path with real calls. Reception learns the one extra habit at the booking screen, and any broken form or missing confirmation page is repaired.
The first reports show booked assessments by source and the share that arrive for each condition. Early patterns are only hints, because heel pain and nail problems move with the season, but obvious waste can be trimmed.
With a longer view you can see which sources bring patients who keep appointments and return for orthotics or follow-up. We adjust budget against those facts. Results depend on competition and on how quickly calls are answered.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
Get a free audit and we will show you where you are losing inquiries today.
Get a Free Audit arrow_forward