Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
A medical aesthetics client may book a consult for injectables, then return months later for laser or a peel. The first booking is only part of the value. Analytics follows each client from the first click to the treatment plan and the repeat visit, so you can see which marketing brings clients worth keeping.
For medical aesthetics and cosmetic dermatology clinics that want cost per booked consult, cost per treatment started and a clear view of repeat visits, reported in everyday language.
Context from how your customers search, compare and book.
Clinics in this field sell both a first visit and a relationship. A client who books an anti-wrinkle consult may later add filler, a laser course or skin quality treatments. Counting only form submissions treats every request alike. We count consult booked, treatment started and returned for a second treatment as separate events.
The channels are mixed. Clients find a clinic by searching for a treatment, by scrolling social posts, by asking a friend or by reading an assistant's summary. Source tracking separates these, so a strong referral stream is not mistaken for search success and a weak ad is not hidden by branded searches.
Medical oversight shapes the sequence. Many treatments need a consult with a prescriber before anything is done, so the booking path has an extra step that analytics must follow. We measure how many consults turn into treatments, and where clients drop out, such as after seeing the consult fee.
Advertising rules and privacy limits apply to health-related services. Platforms restrict what treatment and health information can be sent to them. We keep names, medical history and photos inside your clinic system, pass only simple events, and leave final decisions about wording and consent to your clinical lead.
A clear, repeatable process built around how medical aesthetics & cosmetic dermatology customers search and decide.
We list every action that matters: consult booked, consult attended, treatment started, treatment plan agreed, retail product bought and top-up booked. For each, we note whether it happens on the site, by phone, in the booking system or at the front desk.
Reports are split so prescription-led treatments, device treatments and skin care sit apart. Without that split, a strong filler month can hide a weak laser line, and budgets drift to the wrong place. Each line gets its own cost per consult.
Source-based phone numbers, form fields and booking button events are placed and tested. Any online booking tool is connected so a booking is counted once, with its source, and not double counted when a client also calls to confirm.
Using the outcome notes front-desk staff already make, we match bookings to treatments started and to repeat visits. Where rules allow, the booking is returned to the ad account as a simple signal, with no names or health details attached.
Each month we compare treatment lines, sources and consult-to-treatment rates. We show what changed, flag figures that cannot be trusted and list two or three decisions for the clinic lead and medical director to approve, with the reason for each.
See which channels bring real inquiries and new customers
The mechanics behind Analytics for medical aesthetics & cosmetic dermatology, explained plainly.
Online booking tools often sit on another domain, which breaks source tracking. We link the booking page to the main site so a visit is carried across, count each booking once and check that the confirmation step records which treatment was chosen.
Treatment names can be sensitive. Where an ad or analytics platform limits health data, we use broad event names and keep specific detail in your clinic system. Cookie and consent notices are set up with your team, and your adviser approves the final text.
A top-up booked by phone or at the front desk will not appear on the site. A simple routine records the visit with a source tag, so repeat treatments can be linked to the original campaign and the lifetime value of a client becomes visible over time.
Medical Aesthetics & Cosmetic Dermatology analytics setup starts at $500 USD one-time. Ongoing monthly reporting and reviews are scoped separately.
What's included
A short plan naming the calls, forms and bookings that count as a real lead or sale for your business.
Tracking set up and tested so each lead is tied to the search or ad behind it.
A simple report layout and a walkthrough so your team can read it without help.
Monthly reviews, extra dashboards and data clean-up are scoped separately. Talk to us for a fit.
Tracking is fast to install but needs a few months of real bookings before trends mean anything. Repeat visit data takes longest.
We audit what is tracked, repair broken forms and booking links, agree event names and install source-based phone numbers. A first baseline shows where consults are coming from today, and which parts of the booking path are still blind.
Treatment lines are separated in the reports, front-desk staff begin recording outcomes after each consult and the first monthly review compares sources by cost per consult and by treatments started.
Repeat visits begin to appear, so reports can show which sources bring clients who come back. Budget decisions use that evidence. We do not promise bookings, and some calls and walk-ins always stay untraced.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
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