Privacy Policy

HeyLead ("HeyLead", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://www.heylead.com (the "Website") or engage with our services. By using this Website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect personal and non-personal information depending on how you interact with our Website and services.

1.1 Personal Information You Provide

You may voluntarily provide personal information, including but not limited to:

• Name
• Email address
• Phone number
• Company name
• Website URL
• Marketing or business-related information submitted via forms
• Any information you provide when contacting us, booking calls, or requesting audits

1.2 Automatically Collected Information

When you access our Website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring URLs
• Date and time of access

This data is used for analytics, performance monitoring, and website improvement.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand how users interact with the Website
• Improve site performance and user experience
• Support marketing and analytics activities

You can control or disable cookies through your browser settings. Disabling cookies may affect Website functionality.

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2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and contact requests
• Provide requested audits, reviews, or consultations
• Schedule meetings or calls (e.g., via Calendly)
• Improve Website performance and content
• Analyse traffic and user behaviour
• Communicate updates, insights, or service information (only where appropriate)
• Maintain security and prevent fraud

We do not sell your personal information.

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3. Legal Basis for Processing (GDPR)

For users located in the European Economic Area (EEA), we process personal data under the following legal bases:

• Your consent
• Performance of a contract or pre-contractual steps
• Legitimate interests (e.g., improving services, responding to enquiries)
• Compliance with legal obligations

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4. Sharing of Information

We may share your information with trusted third parties only where necessary, including:

• Analytics providers (e.g., Google Analytics)
• Scheduling tools (e.g., Calendly)
• Email or CRM systems
• Hosting and infrastructure providers

All third parties are required to maintain appropriate security and confidentiality standards.

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5. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymised.

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6. Data Security

We implement reasonable technical and organisational measures to protect your information from:

• Unauthorised access
• Disclosure
• Alteration
• Loss or misuse

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

To exercise these rights, contact us using the details below.

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8. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell data)

Requests can be made via the contact details below.

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9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.

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10. Children's Privacy

HeyLead does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate action.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the Website constitutes acceptance of the updated policy.

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12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

HeyLead
Email: [email protected]
Phone: 415-420-4059