Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
A family visiting your website may be tired, upset or short of time. It should answer their first questions quickly, show a number that is easy to tap and feel like the firm they will meet. We build it for phones first.
For UK funeral directors who want a calm, fast, accessible website that your team can edit, with honest trust signals and tracking so every call has a source.
Context from how your customers search, compare and book.
Families arrive with a short list of needs: who to ring, whether the firm covers their area, what kinds of funeral are offered and what happens next. A site that answers these on the first screen, without pop-ups or pressure, is kind as well as useful.
Most visits come from phones, often from older visitors. Text needs to be large, contrast clear and buttons easy to tap. The phone number should stay within reach on every page, and forms should ask for as little as possible.
Trust signals must be genuine. Show NAFD or SAIF membership only if it is current, real staff and history, and reviews or stories used with approval. We do not add badges, awards or ratings that the firm cannot support.
Price information deserves care. The Competition and Markets Authority's funerals order covers how funeral directors publish prices, including on their websites, and the firm stays responsible for compliance. Any funeral plan pages should have wording agreed with the firm's adviser.
A clear, repeatable process built around how funeral homes customers search and decide.
We meet your team, review your current site and gather what families ask most. We list the services, facilities, staff, history and price information you already have, and identify what is missing, such as directions, a what-to-do-first guide or plan information.
We plan a clear page structure: home, funerals, direct cremation, planning ahead, prices, funeral notices, branches, team and history, guidance and contact. Each branch has its own page. A what-to-do-first page sits within easy reach.
We design a warm, uncluttered look that suits your firm and write plain copy with your input. Photographs of the real branch and team replace stock images. Trust signals show only what the firm genuinely holds.
We build on a platform your team can edit, then test speed, layout on real phones, forms, call buttons, tracking and accessibility, including contrast, heading order, keyboard use and image descriptions, before launch.
We connect analytics and call tracking, redirect old pages and train your team to update opening hours, services, funeral notices and prices. After launch we review how families use the site and fix anything that gets in their way.
Pages that make it easy to understand the offer and take the next step in the UK
The mechanics behind Web Design for funeral homes, explained plainly.
We optimise images, limit scripts and use caching so pages load quickly on mobile connections. We test on real phones and check core measures of loading and layout stability before launch, since a slow page can lose a family.
We build to recognised accessibility guidelines: readable text size and contrast, clear headings, keyboard navigation, form labels and image descriptions. Many visitors are older or under strain, and these basics help everyone.
We set up analytics for calls, forms and key pages, with sources recorded. Forms collect only what is needed to reply and explain how details are used under UK data protection rules. Nothing sensitive is passed to advertising platforms.
Scope depends on the number of branches, pages and integrations you need. Talk to us.
What's included
A clear site with the core pages, mobile-first design, call and form tracking and team training. Suited to a firm that needs a reliable, editable presence.
Additional pages for planning ahead, natural burial, guidance and a what-to-do-first guide, with more content planning and photography advice.
A shared design system, separate pages for each branch, a common editing approach and reporting that compares enquiries across branches.
Website design is a project fee that we quote after discovery, with VAT shown on our fee page. Hosting, domain and any subscriptions are agreed with you before we begin.
A clear site can be delivered in stages, so families get the essentials early and further pages follow.
Discovery, content review and page plan. We agree what families need to see first and gather photographs, history and price information from your team.
Design, copy and build. You review pages on your phone and desktop, and we test call buttons, forms and tracking as they are added.
After launch we review how families use the site, add pages where questions repeat and tune speed. The site continues to grow with your firm.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
Get a free audit and we will show you where you are losing enquiries today.
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