Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
A rear extension or whole-home remodel can take most of a year to move from first search to signed contract, and the owner may talk to an architect, a bank and three builders along the way. Analytics follows that long road, so you can see which sources bring owners with a real budget and a plan.
For renovation and extension builders who want to see which searches, case studies, ads and referrals lead to feasibility meetings, design agreements and signed builds.
Context from how your customers search, compare and book.
A home renovation is a large, slow decision. Owners read case studies, save floor plans, speak to an architect, wait for approvals and compare builders. Many touches happen before the first call to you. A report that credits only the final click will favour branded searches and undervalue the pages that did the persuading.
Project type changes everything. A rear extension, an upper-floor addition, a heritage renovation and an interior remodel carry different budgets, approvals and timelines. Tagging each lead by type lets you compare like with like, and stops a few large whole-home jobs from hiding what the smaller extensions cost to win.
Qualification is part of the numbers. A request with drawings, a rough budget band and a start window is not the same as a first idea typed into a form. Analytics should show how many feasibility meetings came from owners with a plan, and which sources produced them, rather than treating every lead alike.
Referral work will stay partly hidden. Architects, designers, mortgage brokers and past clients send owners by phone or by name. We give them their own tags where we can and show the remainder as untracked. Honest gaps are better than a report that pretends to know everything.
A clear, repeatable process built around how home renovations and extensions customers search and decide.
We map your sales path with your estimator: first contact, feasibility meeting, design agreement, pricing, contract. Each stage gets a single name and a place in your records. Reports then speak your language, and it becomes obvious where owners drop out.
Tracked numbers and tagged forms go on your site, ads and Business Profile. Forms ask for project type, whether drawings exist, a budget band and a start window. Architect and broker referrals are logged by your office, so they sit alongside web leads.
As a lead moves from feasibility to design, pricing and contract, your estimator marks each step. We attach those marks to the original source and the pages seen along the way. Slow decisions are expected, so reports show how long each source usually takes.
A source that brings a few large whole-home builds may beat one that brings many small jobs. Reports show pipeline by estimated project size, clearly labelled as estimates, and signed value once contracts close. You see both the count and the weight.
Each month you get a short summary of leads, meetings, quotes and spend. Each quarter we step back to look at contracts signed from earlier touches, which is when this trade's results become visible, and agree what to adjust.
See which channels bring real enquiries and new customers in Singapore
The mechanics behind Analytics for home renovations and extensions, explained plainly.
Owners return to your site many times over months, on different devices. We extend the tracking window where rules allow, and join visits using consented identifiers and form data. Where we cannot be sure, the report says so instead of inventing a path.
Whether drawings exist, and whether approval has been lodged, tells you how close a lead is to starting. We capture those answers as simple fields, never the documents themselves, and show conversion by status. Files stay in the systems you already use.
Tracking cookies, call recording and retargeting follow local privacy rules that vary by area. We add notices where required, record calls only on request and keep owner details inside your own records. Which rules apply to your firm is for you and your adviser to decide.
Home Renovations and Extensions analytics setup starts at $500 USD one-time. Ongoing monthly reporting and reviews are scoped separately.
What's included
A short plan naming the calls, forms and bookings that count as a real lead or sale for your business.
Tracking set up and tested so each lead is tied to the search or ad behind it.
A simple report layout and a walkthrough so your team can read it without help.
Monthly reviews, extra dashboards and data clean-up are scoped separately. Talk to us for a fit.
Counts of leads and meetings arrive quickly. Contract-level reporting needs months, because large projects close slowly.
We set the stages, add tracking to forms and numbers, and test every path. Your estimator begins marking leads. First reports show leads by source and project type, with few contracts yet.
Meetings and pricing stages fill in. You see which sources bring owners with drawings and a budget, and which bring early-idea requests. We fix gaps such as forms without a project type.
Signed builds from earlier touches begin to arrive and cost per signed contract settles. You can compare sources by value and by speed, and plan spend around the real length of your cycle. Unknown referrals stay labelled as unknown.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
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