Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Waterproofing starts with a stain on a ceiling, a damp basement wall or a balcony that weeps after rain. The owner is anxious and wants a specialist. Analytics shows which search or ad brought each worried caller, builder or tiler, so your budget follows the work that pays.
For waterproofing contractors who want to know which marketing brings leak diagnostics, membrane jobs, builder subcontracts and tenders, and what each won job cost to win.
Context from how your customers search, compare and book.
A waterproofing result is often a worried phone call. Someone sees a brown stain spreading across a bedroom ceiling, a white crust on a basement wall or water on the floor below a balcony. They want to know where the water comes from before they know what to ask for. Those calls and the photos that follow are the events we measure.
Urgency varies by job type. A leak under a bathroom floor is a drip that grows daily, while a planned membrane before tiling is a calm booking weeks away. If both are lumped together, you cannot see which ads bring emergencies and which bring the planned work builders and tilers schedule. We tag each request.
Builders and tilers are a second audience. They ring about membrane systems, curing times and whether your paperwork will satisfy an inspector. They rarely fill forms and often call from a site. Their calls need their own number and label so you can tell what share of work comes from trade partners.
Many leaks reach you by referral from plumbers, insurers and building managers, and those cannot be traced to a click. We add a source question to every intake and give referrers their own tag. The report then shows partner work beside advertising results, with plain notes on what the numbers cannot see.
A clear, repeatable process built around how waterproofing customers search and decide.
We agree what counts: a diagnostic booked, a photo of a stain uploaded, a membrane quote requested, a tiler or builder call, a tender document request. Each gets a label and a rough value, so the report reflects real waterproofing work and not page views or idle clicks.
Tracking numbers sit on the website, profile and ads, and a second number is offered to trade partners. Forms record where the water appears, what covers the surface and whether the home is occupied. Calls are logged with time and result, including missed ones.
Each lead is tagged shower, balcony, roof terrace, basement, retaining wall or commercial, and urgent or planned. That lets the report show whether leak-detection ads bring urgent callers while explainer pages bring planned membranes, and which area of the building each source tends to send.
A diagnostic booked, a findings report sent, a quote accepted and a flood test passed are each marked in a short log. That shows how many diagnostics become installs, and where homeowners drop out between findings and a quote.
Each month we read the report with you. We look at missed calls, the diagnostic-to-install rate, trade partner volume and cost per won job, and pick one change to test, such as moving budget toward searches for ceiling stains.
See which channels bring real enquiries and new customers in Singapore
The mechanics behind Analytics for waterproofing, explained plainly.
The form asks where the water shows, what is above or below it and how long it has been happening. A photo upload works on a weak signal. These answers feed the tags, so a stain beneath a bathroom is not mixed with a damp basement wall in the report.
Tilers, builders and plumbers can use a separate number or link, so their calls are logged by source. The report then shows how much work comes from partners, which suits waterproofing, where much of the business flows through other trades.
Commercial and body-of-works tenders can take months to decide. We keep the tender request date, quote date and decision date, and credit the win back to the original source. Slow cycles are shown as slow, not as failures.
Waterproofing analytics setup starts at $500 USD one-time. Ongoing monthly reporting and reviews are scoped separately.
What's included
A short plan naming the calls, forms and bookings that count as a real lead or sale for your business.
Tracking set up and tested so each lead is tied to the search or ad behind it.
A simple report layout and a walkthrough so your team can read it without help.
Monthly reviews, extra dashboards and data clean-up are scoped separately. Talk to us for a fit.
The tools go in fast, but reading them well takes patience, because tenders and builder projects move slowly while leak calls move fast.
Numbers, forms and tags go live and are tested with real calls and photo uploads. We agree the event list, the urgency labels and the funnel markers with you and with whoever answers the phone.
Missed calls by hour, urgent versus planned demand and the first diagnostic bookings by source appear. Many quotes are still open at this stage, so any conversion figure is provisional and we label it that way.
Diagnostic-to-install rates and cost per won job become readable, and trade partner volume becomes clear. Tender wins start to be credited to their sources. No results are promised, and small samples are flagged.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
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