Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
An aircon wash booking is rarely a single unit. It may be one bedroom split unit, a whole flat before a tenant arrives or a floor of fan coil units in an office. Analytics links each booking to the search, ad or message tap behind it, and shows what a booked unit cost you, not just what a click cost.
For aircon chemical wash companies that want to know which channels bring multi-unit bookings, with call, message and form tracking and a plain monthly report.
Context from how your customers search, compare and book.
A chemical wash is sold per unit, so one booking can be worth very different amounts. A single bedroom unit and a landlord's six-unit handover are both one call. If your report counts calls, it treats them equally. Tracking unit count at booking is what shows where the real value comes from.
Customers choose between general servicing, chemical wash and chemical overhaul, often without knowing the difference. Some start by asking for the cheapest service and are persuaded to upgrade after a photo of a dirty coil. Analytics should record both the job requested and the job done.
Many people contact you through a messaging app rather than by phone. A tap on a message button is not a booking, and neither is a phone call that asks for a price. We track taps, replies and confirmed slots separately, so the report shows how far each source carries a customer.
Demand rises with hot weather and tenancy changeovers, then drops sharply. Tracking dates against weather and handover seasons stops one hot fortnight from making an ad seem brilliant. It also shows when a regular customer is due again, which is the cheapest booking you can win.
A clear, repeatable process built around how aircon chemical wash customers search and decide.
We agree the jobs you count: general servicing, chemical wash, chemical overhaul, fan coil visit, multi-unit handover. Each is given a value band in your records, so the report reflects what each booking is worth to you and not just how many arrived.
Tracking numbers and message links go on the site, map listing and ads. Forms ask for unit type, unit count and preferred day. Each tap, call and form is logged with its source, so a customer who messages first and calls later is still counted once.
When your office confirms a slot, it marks the booking with units and job type. That mark is linked back to the source that started the conversation, so the report can show cost per booked unit for search, social ads, the map listing and agents.
We count the share of requests that reach a confirmed slot and the share that cancel or no-show. If most losses come before the slot is offered, the fix is reply speed. If they come after, the fix is a clearer arrival window or a reminder.
Each month you get a short report with bookings, units, spend and cost per unit, split by source and job type. We add notes on weather, school holidays and handover periods so you can judge the numbers fairly and plan staffing.
See which channels bring real enquiries and new customers in Singapore
The mechanics behind Analytics for aircon chemical wash, explained plainly.
A message button leads to a chat that analytics cannot see on its own. We log the tap, ask your office to mark the reply and slot, and measure time to first reply, so slow answers in busy weeks are visible rather than guessed.
Most reporting stops at a booking. We carry unit count and job type through to the report, so a six-unit landlord job and a single bedroom unit are not weighed equally when you decide where the next slice of advertising budget should go.
Hot spells and tenancy changeovers cause spikes that have little to do with ad quality. We mark them on the timeline, report them separately and compare like with like, which keeps the data useful when trying to plan next year.
Aircon Chemical Wash analytics setup starts at $500 USD one-time. Ongoing monthly reporting and reviews are scoped separately.
What's included
A short plan naming the calls, forms and bookings that count as a real lead or sale for your business.
Tracking set up and tested so each lead is tied to the search or ad behind it.
A simple report layout and a walkthrough so your team can read it without help.
Monthly reviews, extra dashboards and data clean-up are scoped separately. Talk to us for a fit.
The first weeks are set-up and testing. Patterns across hot spells, holidays and handover periods need a few months of real bookings to read well.
We list your job types, install tracking and test calls, message taps and forms on a phone. You receive a short note on what is counted, what cannot be traced and who in your office marks confirmed bookings.
Early bookings arrive. We compare tracked numbers with your own diary, correct gaps, and produce the first cost per booked unit, with a caution where the sample is small or a heat spike distorts the picture.
Seasonal patterns and repeat cycles emerge, including how many past customers return. We shift effort towards sources that bring multi-unit work and report plainly where the data is thin. Analytics does not promise more bookings.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
Get a free audit and we will show you where you are losing enquiries today.
Get a Free Audit arrow_forward