Martin
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
When a family searches for funeral services in Singapore, they want a clear name, a phone number and a quick way to message. We run Google Ads with careful wording, tight controls and tracking that counts genuine enquiries.
We control match types and negatives, schedule ads around your reply hours, build a page per service and count calls, forms and WhatsApp clicks from real families.
Context from how your customers search, compare and book.
In Singapore, families often need to organise a wake and funeral within days. Their searches are direct, such as funeral services, funeral parlour or a religion plus package. An ad that names your firm, your neighbourhood and how to reach you, with no slogans, serves them better than any clever headline.
Funeral searches attract many clicks that never become enquiries: job listings, obituaries, memorial flowers, funeral insurance comparisons, and searches in other countries. Without precise match types and a long negative keyword list, budget drifts away from families. We keep review of search terms frequent and the negatives current.
WhatsApp changes how conversion is measured. Many families message first, so a call-only view of results misses half the picture. We track WhatsApp clicks and calls together, label them by campaign, and help you see how fast your team replies, because a quick, kind response is often what wins the family.
Language and place matter. We separate English and Chinese keywords, write ads in each language natively and target the neighbourhoods and wake venues you serve. Pre-arrangement campaigns are kept apart from immediate-need ones because those searchers need different pages and slower follow-up.
A clear, repeatable process built around how funeral homes customers search and decide.
We review any existing account, then set up call tracking, WhatsApp click tracking and form tracking. We define a qualified enquiry together, so wrong numbers, job seekers and sales calls are separated from families before spend begins.
We build keyword groups in English and Chinese for funeral services, wake arrangements, cremation and burial, religious packages and pre-arrangement. Phrase and exact match lead, and broad match is used only where negatives can hold it.
We exclude jobs, obituaries, flowers-only searches, insurance comparisons, course listings and places outside Singapore, and review the search terms report often so new irrelevant queries are removed quickly.
Ads state your firm, area and contact routes in plain language in each language. Landing pages lead with the call and WhatsApp buttons, explain what happens next and avoid pressure. You approve everything before launch.
Ads run when your team can answer. Each month we report calls, WhatsApp clicks, forms and qualified enquiries, and adjust bids, negatives and pages according to what your team says became arrangements.
Reach people who are ready to book on Google, without paying for clicks that never turn into customers in Singapore
The mechanics behind SEM for funeral homes, explained plainly.
Calls from ads, from click-to-call buttons and WhatsApp taps are labelled by campaign. Only qualified enquiries are passed back to bidding as conversions, so the account learns from families rather than from accidental taps.
We start narrow with phrase and exact match, add terms as real search data shows what families type and expand only when the negative list is strong enough to protect spend and the evidence supports it.
Targeting is set to Singapore with language options matched to each campaign. Ads appear according to what someone searches, never because of an inference about their circumstances or loss.
Month to month, no commitment. One fee covers the pages, the search and ad work and the tracking. Ad spend is separate and stays in your own accounts.
Starting at
$500 USD per month
Free to cancel with 1 month's notice. Tell us what you sell and where. We come back with what the first month would fix.
Get a Free AuditWhat $500 a month covers
Pages built around the searches your buyers actually type.
Search and ads aimed at people ready to enquire.
Calls, forms and bookings tagged to the search, ad or page behind them.
Paid search can bring enquiries quickly, but the first weeks are spent learning what real families type and how they reach you.
Tracking, campaigns and landing pages are built and approved. Ads start at a modest scale, and we watch search terms closely to add negatives early.
We refine keywords, wording and hours based on real searches and call outcomes. Reply speed and enquiry quality are reviewed with your team, and weak campaigns are paused or reshaped.
The account settles into a steady pattern. We compare spend to qualified enquiries and arranged services, and change budgets or structure only when the evidence supports it.
Our team
Martin writes every audit and takes the first call. The same team stays on the account. 160+ businesses since 2010.
Founder, strategy and audits
Writes every audit and takes every first call. On your account from day one, running growth for SMEs since 2010.
Social and app development
Shapes social strategy and builds practical app experiences that turn attention into action.
SEO
Owns technical, local and content SEO so the right buyers find you when demand is highest.
Paid media
Plans and manages paid search and social campaigns around qualified leads.
Analytics
Connects tracking, attribution and reporting so decisions are based on revenue-quality data.
Design
Creates clear brand and conversion-focused design across landing pages, campaigns and product experiences.
Certified and experienced
Verified platform knowledge, 25+ years of hands-on experience, and an operating track record since 2010.
Get a free audit and we will show you where you are losing enquiries today.
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